Comments on: Why is online ticketing in Australia so broken? http://www.markpollard.net/why-is-online-ticketing-in-australia-so-broken/ By Mark Pollard Mon, 06 Sep 2010 18:07:43 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Benn http://www.markpollard.net/why-is-online-ticketing-in-australia-so-broken/comment-page-1/#comment-511 Benn Fri, 20 Feb 2009 22:21:23 +0000 http://www.markpollard.net/?p=251#comment-511 Qjump is one to watch.. as they are in the Sound Alliance house, their natural tie-in to real estate such as FasterLouder, InTheMix and SameSame is going to see them fare well I believe. http://www.qjump.com.au/ Qjump is one to watch.. as they are in the Sound Alliance house, their natural tie-in to real estate such as FasterLouder, InTheMix and SameSame is going to see them fare well I believe.

http://www.qjump.com.au/

]]> By: Mark Pollard http://www.markpollard.net/why-is-online-ticketing-in-australia-so-broken/comment-page-1/#comment-478 Mark Pollard Sun, 15 Feb 2009 11:23:35 +0000 http://www.markpollard.net/?p=251#comment-478 @Marty I guess mobile ticketing will really be the big opportunity - if Australia adjusts to the mobile world, that is. I can understand from a business POV why online ticketing isn't that compelling - especially when many of the online systems were invested in years ago and need a complete overhaul. BTW interesting how few comments have been made to the post compared to views - it's definitely done the rounds of many ticketing businesses from the people I've spoken to. Thanks again to Sean for sharing your insight. @Marty I guess mobile ticketing will really be the big opportunity – if Australia adjusts to the mobile world, that is. I can understand from a business POV why online ticketing isn’t that compelling – especially when many of the online systems were invested in years ago and need a complete overhaul.

BTW interesting how few comments have been made to the post compared to views – it’s definitely done the rounds of many ticketing businesses from the people I’ve spoken to.

Thanks again to Sean for sharing your insight.

]]> By: Marty http://www.markpollard.net/why-is-online-ticketing-in-australia-so-broken/comment-page-1/#comment-462 Marty Tue, 10 Feb 2009 12:58:12 +0000 http://www.markpollard.net/?p=251#comment-462 At the end of the day its the lack of true competition. As Sean states almost all venues have ticketing contracts done with one of the major suppliers (ticketmaster or ticketek). This means that the business is essentially won years before a show is on sale (so long as the demand for the ticket is high) and that as the functionality of the site does not really enter into a consumer's decision as to where to buy a ticket, it gets held up with little importance. I would suggest that there is low innovation and resources put into consumer experience and more put into the winning of new venue contracts. At the end of the day its the lack of true competition.

As Sean states almost all venues have ticketing contracts done with one of the major suppliers (ticketmaster or ticketek).

This means that the business is essentially won years before a show is on sale (so long as the demand for the ticket is high) and that as the functionality of the site does not really enter into a consumer’s decision as to where to buy a ticket, it gets held up with little importance. I would suggest that there is low innovation and resources put into consumer experience and more put into the winning of new venue contracts.

]]> By: Punter! http://www.markpollard.net/why-is-online-ticketing-in-australia-so-broken/comment-page-1/#comment-456 Punter! Tue, 10 Feb 2009 07:03:36 +0000 http://www.markpollard.net/?p=251#comment-456 Dont use out of date ticketing companies like Ticketek and Ticketmaster... try moshtix. Innovative easy fast ticketing. Dont use out of date ticketing companies like Ticketek and Ticketmaster… try moshtix. Innovative easy fast ticketing.

]]> By: GOOODLINX: What’s wrong with agencies; should you outsource media sales; the rules of social media - mUmBRELLA http://www.markpollard.net/why-is-online-ticketing-in-australia-so-broken/comment-page-1/#comment-452 GOOODLINX: What’s wrong with agencies; should you outsource media sales; the rules of social media - mUmBRELLA Tue, 10 Feb 2009 01:12:48 +0000 http://www.markpollard.net/?p=251#comment-452 [...] Erickson’s Mark Pollard on why Australia’s ticketing web sites suck: “I’ve spent hours trying to work through the rabbit holes that are Australian [...] [...] Erickson’s Mark Pollard on why Australia’s ticketing web sites suck: “I’ve spent hours trying to work through the rabbit holes that are Australian [...]

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